Order Processing Time:
Orders are typically processed within 24-48 hours after the order has been placed.
Custom or special order items may take longer to process, typically 3-5 business days depending on the product and customization required.
Shipping Methods:
Standard Shipping (3-7 business days)
Expedited Shipping (2-3 business days)
Express Shipping (1-2 business days)
Packaging:
All parts are securely packaged to better prevent any damage during transit. Fragile or high-value parts will be packaged with additional protective materials, such as bubble wrap or foam padding.
Shipping Rates:
Shipping rates vary based on the size, weight, and destination of the package. You can view the estimated shipping costs for your order during the checkout process before placing your order.
Order Tracking:
Once your order has been shipped, you will receive an email with the tracking number and carrier information. You can also track your order status by logging into your OCDiesel account.
USA Shipping:
We ship to the USA! Please note that USA shipping rates and delivery times may vary based on destination. Customers are responsible for any customs fees, import taxes, or additional charges that may apply.
Most orders ship directly from Trigger after being manufactured. This may also cause a delay in the arrival of these products. Current wait times may exceed 3-5 weeks. For an accurate timeline please contact us before ordering.
Q&A
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